Effective Date: May 1, 2025
Welcome to ArtH & Co.. These Terms & Conditions ("Terms") govern your access to and use of our website, services, and shop. By using our site, you agree to be legally bound by these Terms. If you do not agree, please refrain from using our site.
1. Company Information
Owner: ArtH & Co.
2. Scope of Services
We offer original digital and physical artwork, merchandise, and related creative services. Some products are made to order. We reserve the right to modify or discontinue any part of our offerings at any time.
3. Eligibility
To use our shop or services, you must be at least 16 years old. If you are under 18, you must obtain permission from a parent or guardian before placing an order.
4. Account & User Conduct
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree not to use our site for unlawful, fraudulent, or abusive purposes.
- You must not interfere with the functionality or security of our website.
- We reserve the right to suspend or terminate your account for any breach of these Terms.
5. Orders and Payment
- All prices are listed in EUR (or PLN, if applicable), inclusive of VAT unless stated otherwise.
- We accept secure payments via third-party processors (e.g., Stripe, PayPal).
- Upon placing an order, you will receive an order confirmation via email. This does not constitute acceptance of your order.
- We reserve the right to cancel any order due to errors, unavailability, or suspicion of fraud.
6. Shipping and Delivery
Shipping costs and estimated delivery times are displayed at checkout. Delivery times may vary by destination and are not guaranteed. We are not liable for delays caused by external carriers or customs processes.
7. Digital Downloads
Digital products will be delivered via email or downloadable links immediately after payment confirmation. All digital goods are non-refundable once accessed or downloaded unless they are defective or incomplete.
8. Returns and Cancellations
- You have the right to withdraw from your purchase within 14 days of delivery (EU Directive 2011/83/EU), excluding digital goods once accessed.
- To initiate a return, contact us at [email protected] with your order number.
- Items must be returned in original condition. You are responsible for return shipping costs unless the item was faulty.
- Refunds will be processed within 14 days of receiving the returned item.
9. Intellectual Property
All content on this website — including artwork, text, images, branding, and code — is the property of Arth&Co. or its licensors. You may not reproduce, modify, distribute, or use our content without express written permission.
10. Limitation of Liability
To the extent permitted by law, we disclaim all warranties and shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product or service.
11. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, including but not limited to natural disasters, pandemics, strikes, or government restrictions.
12. Privacy
Our Privacy Policy explains how we handle your personal data in compliance with GDPR and Polish data protection law. By using our site, you consent to our data practices as described therein.
13. Governing Law & Disputes
These Terms shall be governed by the laws of Poland and the European Union. Disputes may be resolved through the European Commission's Online Dispute Resolution platform (ODR) or through competent Polish courts.
14. Changes to These Terms
We reserve the right to update these Terms & Conditions. Any changes will be posted on this page with the updated effective date. Your continued use of the site implies acceptance of the revised terms.
15. Contact
If you have any questions about these Terms, you may contact us at:
Email: [email protected]